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Terms and Conditions

Last updated: October 17, 2025

This website is owned and operated by Portopolitan – Real Estate Consultancy, located in Rua de Júlio Dinis 728, 8th Floor, 813, 4050-012 in Porto, Portugal. By accessing www.portopolitan.com, you accept these Terms and Conditions without reservation. If you do not agree with any part of these terms, you should not use this website.

1. About Us

Portopolitan is a real estate consultancy based in Porto, Portugal, offering services ranging from property acquisition and renovation to relocation support and assistance with Portuguese citizenship.

2. Use of Website

Visitors may freely browse this website without submitting any personal information. However, if you contact us via email or complete a contact form, you may be asked to submit personal information such as your name, email address, or phone number. By submitting this information, you consent to being contacted by Portopolitan in accordance with our Privacy Policy.

3. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, branding, design, and layout, is the intellectual property of Portopolitan, unless otherwise stated, and is protected under copyright, trademark, and other applicable laws.

You may not copy, reproduce, distribute, modify, create derivative works from, or otherwise exploit any content from the website without our prior written consent.

4. Permitted Use and User Conduct

You agree to use this website only for lawful purposes and in a way that does not infringe on the rights of others or restrict or inhibit their use of the website. You agree not to:

• Use the website in any way that could damage, disable, or impair it.
• Attempt to gain unauthorized access to any part of the website or related systems.
• Use the website for any unlawful, fraudulent, or malicious activity.
• Upload or transmit any content that is harmful, offensive, defamatory, or otherwise objectionable.
• Violating third-party rights (including copyright or privacy).
• Promoting unsolicited commercial activity.

All users must act responsibly and not disrupt the performance or integrity of the website.

5. Website Content and Availability

While we strive to maintain accurate and updated content, Portopolitan does not guarantee the completeness, accuracy, or availability of the website at all times. We reserve the right to change, update, or remove content at any time, with or without notice.

6. Limitation of Liability

The content provided on this website is for general informational purposes only. While we strive to keep information accurate and up to date, Portopolitan makes no warranties or representations of any kind, express or implied, about the completeness, accuracy, reliability, or suitability of the information for any purpose.

By using this website, you acknowledge that any reliance on such information is strictly at your own risk. Portopolitan shall not be held liable for any loss or damage, including indirect or consequential loss, arising from the use of the website or the information provided.

7. Data Collection and Privacy

We are committed to protecting your privacy and handling your data responsibly and transparently.

7.1. Data Logging

We collect personal information that you provide through forms on our website, such as requesting consultations, or contacting us directly. This may include your name, email address, phone number, and other details necessary to respond to your inquiry.

If we request sensitive personal data, we will do so in strict compliance with applicable data protection laws, including the GDPR. Should we wish to use your data for purposes beyond those originally stated, we will ask for your prior and informed consent.

7.2. Automatically Collected Data

When you visit our website, your domain and IP address are automatically logged. This information does not identify you personally and is used only to analyze overall usage patterns, improve our services, and ensure proper geographic coverage.

No personal data is identified or processed individually in this automatic data collection process.

7.3. Data Retention

Your personal data will be retained as long as your subscription or request remains active. After the conclusion of that relationship, data will be anonymized or deleted, unless legally required to be kept longer.

Additional information may be collected and stored if required to fulfil our obligations related to real estate consultancy services.

7.4. Access and Control to Personal Data

You have the right to request access to the personal data we hold about you. You may also request that your information be corrected, updated, or deleted. All such requests can be submitted to:

legal@portopolitan.com

For identity verification, you may be asked to provide proof before we process your request. We aim to respond within 40 days. If we cannot provide your data, we will explain the reasons for refusal and you have the right to challenge that decision.

7.5. Data Security and Compliance

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or destruction. These measures comply with Portugal’s national data protection laws and the General Data Protection Regulation (GDPR).

We encourage users to also take precautions, such as using secure devices and updated software when accessing our website.

8. Security

We apply reasonable security measures to protect user data, but cannot guarantee complete security against cyber threats. Users are responsible for using secure devices and updated antivirus software when browsing the website.

9. External Links

This website may contain links or allow users to contact us via email or phone. These links are provided for convenience and engagement purposes only. We are not responsible for the content or privacy practices of those external platforms.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Portugal, and any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Porto, Portugal.

11. Changes to These Terms

Portopolitan reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date. Continued use of the website after such changes constitutes your acceptance of the new Terms.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at: legal@portopolitan.com.

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